At https://elta-balance-units.topnews.com.sg (hereafter referred to as ‘the Company’ or ‘we’), your privacy is of utmost importance, and we are dedicated to protecting your data with the highest standards of care. This Privacy Policy provides a detailed account of our approach to handling personal data, ensuring compliance with a variety of privacy laws globally, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados Pessoais (LGPD), California’s California Consumer Privacy Act/California Privacy Rights Act (CCPA/CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), and South Africa’s Protection of Personal Information Act (POPIA).
This policy is designed to cover all aspects of your engagement with us, including but not limited to:
- Using our applications and services as an authorized user.
- Visiting our websites that display this Privacy Policy notice.
- Engaging with communications from us, such as newsletters, emails, phone calls, or text messages/SMS.
We collect a range of personal data to provide and improve our services. This includes:
- Account details necessary for service access.
- Payment information for transaction processing.
- Financial records required for service subscription or purchases.
- Purchase history to enhance user experience and manage accounts.
- Mobile device identifiers to deliver personalized services.
- Location data, where relevant and with consent, to tailor location-based services.
- User feedback to improve our products and services.
- Social media information for community engagement and targeted content.
- Product usage data to ensure service quality and development.
This information is collected through various means: direct user input, interactions with our platforms, and automated technologies such as cookies and tracking tools. We also gather data from third parties, which is processed in alignment with their privacy policies.
Our website uses cookies to enhance user experience, personalize content, and enable analytics for continuous improvement. These cookies are categorized into Strictly Necessary, Preference, and Analytics, each playing a distinct role. Users maintain control over non-essential cookies via our Cookie Manager.
We commit to retaining your personal data only for the duration necessary to fulfill the purposes for which it was collected or as required by applicable laws. Once these purposes have been fulfilled and the law does not prevent it, we take steps to delete or anonymize the data.
To safeguard your personal data, we implement robust organizational measures and security protocols. This includes employing encryption for data transmission and partnering with secure third-party processors to maintain the integrity and confidentiality of your information.
We recognize the importance of protecting children’s privacy. Our services are not directed at children under 18 years of age, and we do not knowingly collect personal data from them.
As a data subject, you have rights under the privacy laws that apply to you. These include the right to access your data, rectify any inaccuracies, request erasure or restriction of processing, obtain your data in a portable format, object to certain types of processing, and non-discrimination for exercising your privacy rights. If you wish to exercise these rights, please reach out to our privacy team.
We reserve the right to amend this Privacy Policy at any time. Any updates will be posted on our website, ensuring that you are always informed about our data handling practices.
Should you have any inquiries, need to unsubscribe from communications, or wish to address any data-related concerns, please contact our privacy team via email at [email protected] or by mail to the address provided on our website. Your trust is paramount to us, and we are committed to addressing your privacy concerns with transparency and diligence.